Privacy policy
Privacy Policy for Faux Fur World
At Faux Fur World, we respect your privacy and want you to feel comfortable shopping with us. This policy explains what information we collect, how we use it, and the choices you have around it.
Information We Collect
If you start the checkout and enter your details but don’t complete the order, we keep the name, email address, phone number and country you entered, along with what was in your basket. We use this to get in touch in case something went wrong or you’d like help finishing your order.
How We Use Your Information
We use your information to process and deliver your orders, respond to your questions, send order updates, and, if you’ve opted in, share news and offers from Faux Fur World. If you left something in your basket without ordering, we may send you a reminder or an offer about it. You can ask us to stop at any time by replying to that message.
Cookies
Our website uses cookies and similar browser storage to help it run smoothly and to improve your browsing experience, such as remembering items in your cart.We also use our own cookie to understand how people move around the site — which pages are visited, how long is spent on them, and where people stop. This stays with us; it is not shared with any advertising network. We use it to find the parts of the shop that are confusing or slow and fix them.You can control or disable cookies through your browser settings at any time.
Sharing Your Information
We may share your information with trusted service providers who help us run our business — our payment processor (Stripe), our shipping and tracking partners, and our email provider — only to the extent needed to fulfil your order.
Your Rights
You can ask us at any time to see, update or delete the personal information we hold about you. To make a request, simply email us at [email protected] and we’ll take care of it as quickly as we can.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices. Any updates will be posted on this page.
Contact Us
If you have any questions about this policy or how your information is handled, reach out to us anytime at [email protected].
